A 99.9% Server Uptime
We have built our shared hosting platform using stable hardware components and significantly tweaked software. Our system administrators have installed a customized version of SELinux on our hosting servers to ensure maximum protection and stability. We’ve installed several distributed denial–of–service protection tools in addition to highly efficient firewalls to make sure our internal network is impregnable and safe.
All Linux shared hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s crucial that you also build your own network architecture. Because of this, we built a custom–configured internal network in all our data centers. Relying on first–rate Juniper routers and switches, our internal network allows for hair–raisingly fast data transmission speeds and is completely redundant.
Thus, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, regardless of which web hosting solution you have picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you can’t feel really safe. That is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel happy with our service or if you have to use a more powerful web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you will get a full refund, without any concealed costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you are aware of how aggravating this can be, particularly when your web site is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be right here and they’ll get back to you within one hour. And the best part is that their average response time is just 20 minutes!