Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all of our Linux shared hosting packages, meaning each support inquiry you submit will be responded to in less than 1 hour max. Our support company members have been trained to swiftly remedy any situation and to offer you detailed guidance on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any issue you may have related to our solutions. We’ve got qualified professionals on duty continuously to provide you with guidance anytime necessary. You’re able to use the ticketing system or drop a message anytime, or you can grab the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in an in depth practical knowledge base into the Control Panel to enable you to get valuable step by step instructions whenever you want. Each section of the Control Panel possesses its own contextual help area presenting a group of how–to articles. We have also prepared movies to offer you with a much better visual representation of the way in which to perform any presented task.