Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Guarantee

  • Each ticket you post to our technical support crew will be replied to in up to 60 minutes. The common problems are going to be solved immediately. Nevertheless, if the service inquiry you have posted requires assistance from a licensed admin technician, we will send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We deliver 24/7 customer help and support through a turbo–fast ticket platform incorporated into your Control Panel. You’re able to e mail us anytime about any of the software applications that come pre–configured on the virtual server, including the chosen Linux OS version, the server admin panel and our in–house designed Web Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Control Panel that is offered free of cost with your VPS provides you with an integrated collection of articles. You will find a selection of descriptive how–to posts and a range of step by step video courses that illustrate all the basic website management jobs. You can easy–access them by clicking the Help or Video buttons in the top right corner of each Control Panel section.